Policies & Refund

In order to obtain a full tuition refund, the parent or guardian of the student must submit a withdrawal request by 5:00 p.m. Eastern Standard Time on the seventh calendar day after the student’s registration for a class. This deadline is determined based on the registration date, not the date the student first accesses the course.

If a student notifies Sunrise Pine of their intention to withdraw after the seventh day of class, they will not be eligible for a tuition refund, and a “W” (withdrawal) will be recorded on their transcript. Should a student withdraw after the 20th calendar day, they will not be eligible for a refund and will receive a “W/F” (withdrawal/fail). If student withdraws before completing the year, they are not obligated to pay full year’s tuition, rather just months they finished until the point of withdrawal.

Sunrise Pine’s administrative staff and instructors are available to help students and their parents or guardians explore alternative options, potentially enabling the student to successfully complete the course rather than withdrawing.

If a tuition payment is missed, the student’s access to the Sunrise Pine online learning platform will be suspended on the 15th day following the missed payment. Access will be restored once all outstanding tuition fees are settled.